Generally speaking, we recommend that our users and customers not upload any personal information when using our Services. If customers choose to upload personal information about their own end users, our customers are responsible for complying with applicable privacy laws when collecting, using, or disclosing personal information through the Services, including by providing and obtaining all necessary notices and consents. Information we collect or generate is treated and retained in accordance with our contractual commitments to our customers. If customers purchase or use our Services through a third party’s managed machine learning platform or service (for example, via AWS, GCP, or Azure), Cohere will not have access to and does not store or process any personal information that customers may provide regarding their own end users. Cohere will only be provided with the business contact information associated with the customer’s account in order to communicate with the customer and provide support services. If you have any questions regarding the personal information we process on behalf of one of our customers, we encourage you to first contact the customer directly and/or review their applicable privacy policy. Information collected through our Website or other interactions with you: We may collect information about you when you: Create an account Book a demo Sign up to receive marketing emails, such as newsletters and blog posts Attend an event hosted by us Participate in our surveys Apply for a job and participate in our recruitment activities Contact us with a comment, question, or complaint Visit our Website or interact with us on social media (e.g., via LinkedIn, X, etc.)

1. Information We Collect:

We collect personal information such as your name, email address, and payment details when you create an account or make a purchase. We also collect usage data such as IP address, browser type, and pages visited.

2. How We Use Your Information:

We use your personal information to provide and improve our services. Your information may also be used for communication purposes, such as sending newsletters or updates.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may share your information with trusted third-party service providers who assist us in operating our website.

4. Security:

We implement security measures to protect your personal information against unauthorized access or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices:

You have the right to access, update, or delete your personal information at any time. You can opt out of receiving promotional emails by following the instructions provided in the email. By using our website, you consent to the terms of this Privacy Policy. If you have any questions or concerns, please contact us.

By using our website, you consent to the terms of this Privacy Policy. If you have any questions or concerns, please contact us.